Michael Giles

Customer & Partner Success Lead @ Tactical ID | Girl Dad | DDIL/Tactical ICAM Modernization, Interoperability, Resiliency, ZTNA, and Non-Person Entity Management for the Enterprise to the Edge

Role
Customer & Partner Success Lead at Tactical Id
Location
Fairfax, VA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Michael Giles

My objective is to drive business development at Tactical ID, ensuring that our growth objectives align seamlessly with post-acquisition customer success. My core focus is to cultivate awareness and deliver tailored, solution-based outcomes that address our clients\' specific IT priorities, challenges, and initiatives, both in the short and long term. Collaborating closely with our team of engineers and architects, my strategic objective is to collaboratively pursue the implementation of a full, holistic, and unified ICAM framework for our customers, extending robust security, efficiency, and least privilege access from the enterprise to the edge.

Experience

  1. Customer & Partner Success Lead

    Tactical Id

    Jan 2026 — Present

Education

  • George Mason University

    Business Administration

    2000 — 2002

  • Virginia Bankers School of Bank Management

    Banking and Financial Management Services

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Michael Giles — Customer & Partner Success Lead at Tactical Id in Fairfax, VA, US | Unifers