Michael Gibbs

Senior Team Lead at Sutherland

Role: Senior Team Lead at Sutherland
Location: Houston, TX, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Michael Gibbs

Dependable Self SufficientReliable

Experience

Senior Team Lead
Sutherland
Dec 2017 — Present · Houston, TX, US
I currently manage a team of 25 and assisting 7 other manager for customer service and collection departments for a Toyota Financial Service.

Education

Texas Southern University
Bachelor's degree, Criminal Justice
2001 — 2005

Contact information

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Work email
•••••@sutherlandglobal.com
Personal email
•••••@•••••.com
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Current company

Sutherland

Information Technology & Services · 55K employees · Founded 1986

Sutherland is a global leader in business process outsourcing (BPO), digital transformation, and technology management services. Founded in 1986 and headquartered in Rochester, New York, the company employs over 40,000 people across more than 60 delivery centers in over 140 countries. Sutherland specializes in analytics-driven solutions that support the entire customer lifecycle, utilizing advanced technologies such as AI, automation, and cloud engineering. The company offers a range of integrated services, including artificial intelligence and machine learning, robotic process automation, cloud engineering, advanced analytics, and customer experience management. Sutherland's solutions help clients streamline operations, enhance customer experiences, and achieve agility. With a commitment to corporate responsibility and sustainability, Sutherland operates innovation labs in major cities and holds over 200 patents, including many related to AI. The company serves a diverse clientele across various industries, including financial services and healthcare, providing multi-language support and tailored solutions.

sutherlandglobal.com

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About Michael Gibbs

Experience

Senior Team Lead

Education

Texas Southern University

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