Michael Gaughan
Project Management | UX/UI Design | Data Analytics | IT Professional | Digital Marketing & E-Commerce | HR Training/Development
- Role
- Multi Unit Manager Cleveland Clinic Facilities Owner Operator Training General Manager at Au Bon Pain
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Michael Gaughan
Experienced and versatile professional with expertise in graphic web design, consulting…
Experience
Multi Unit Manager Cleveland Clinic Facilities Owner Operator Training General Manager
Oct 2016 — Present · Cleveland/Akron, OH, US
Direct support for all employees with in three locations in Cleveland Clinic Main Campus and Akron General as well as Columbus Wexner Medical Center as well as Ann Arbor Michigan. Recruiting, Hiring, and training talented leaders for district. Ensuring all market employees provide legendary service to guests, purveyors, and fellow employees.Responsible for all training aspects for Ohio market. Manager of 110+ employees including 12 salaried managers. Planning and implementation of the only 24 hour operation in region. PnL responsibility managing a multimillion (12 million) dollar budget. Manager of the highest volume location in corporation. Lead team to a record day of sales for highest store and company day sales in one day for Facilities management within market. Liaison between company and landlord (Cleveland Clinic Foundation). Innovator of district wide tools to stream line weekly PnL business recaps in uniformity for all stores in district. Innovator of PnL tool for district to regional level. In market human resources. Training manager for region of new salary managers.
Education
Cuyahoga Community College
Fire Science/Fire-fighting
James Ford Rhodes High School
College Prep
Cuyahoga Community College
Multi-/Interdisciplinary Studies, General
Kent State University
Business Administration and Management, General
Skills
- Inventory Management
- Customer Service
- Food Service
- Sales
- Food
- Hospitality
- P
- Time Management
- Profit
- Microsoft Office
- Restaurant Management
- Restaurants
- Merchandising
- Microsoft Word
- Food Safety
- Cooking
- Loss Prevention
- Employee Training
- Teamwork
- Inventory Control
- Hiring
- Retail
- Catering
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