Michael Gates
- Role
- Director of Information Technology at Courtesy Chevrolet
- Location
- El Reno, OK, US
- LinkedIn followers
- 500 followers
Experience
Director of Information Technology
Jun 2021 — Present · Phoenix, AZ, US
Migrated from MSP to internal team improving response time, accuracy and employee satisfaction. • Migrated 800 accounts from third party mail system to 365. • Successfully manage multiple projects in parallel across several geographical locations. • Deployed and manage 365 and hybrid domain infrastructure. • Designed and deployed network infrastructure eliminating bottlenecks and improving uptime. • Overhauled AD, DNS, DHCP and Group Policies for automation and security. • Deployed enterprise backup solution and DR, ISP, IRP, and business continuity plans. • Deployed new security infrastructure including XDR, MDR, SIEM, and SOC analyst. • Deployed ticketing and RMM platform and streamlined on-boarding processes. • Deployed and manage MFA and SSO across operating systems and applications. • Lead team members by assisting with knowledge, skillsets, and quality of life. • Deploy and manage systems to meet GLBA, CCPA, PCI and OEM compliance.
Education
Bossier Parish Community College
A.S.
2004 — 2007
Southwestern College
B.S.
2008 — 2010
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