Michael Garner

About Michael Garner

Results-oriented, customer-focused, and resourceful Product Manager, Systems Engineer and Developer with over 25 years of extensive end-to-end software development experience in a telecommunications environment. Strategic technology planner and project leader with exceptional communication, presentation, and leadership skills that foster teamwork, mutual support, personal responsibility and accountability. Adept in building and maintaining strong internal and external client relationships, collaborating with all levels, and motivating and mentoring teams to exceed project expectations. Proficient in proactively identifying problem areas and developing and implementing alternative solutions that support customer requirements, generating revenue, and contributing to the success of the organization. Excellent troubleshooter (project managers and customers specifically request for my support on their projects), strong work ethics, skilled project execution and consistently recognized as the organization’s subject matter expert. Outstanding track record within Bell Laboratories serving as a liaison between all levels of management, support teams, vendors, and customers to successfully launch product lines ahead of schedule. Recipient of numerous customer service awards for going the extra-mile to provide exceptional customer service.Specialties:* Product Manager* Software Architect* Systems Engineer* Software Developer * Customer Relationship Manager * Network Integrator/Interoperability* Internal Database Modeling Tool * End-to-End Provisioning * Software Verification, Testing * System Migration and Upgrade

Experience

1. Product Manager Dmts - Cloud Shared Data Layer (Udr, Udsf)

   Nokia

   Sep 2017 — Present · Roswell, GA, US

   Product manager/Architect responsible for the cloud Shared Data Layer (3GPP UDR/UDSF)• Responsible for the delivery of the Shared Data Layer to North American customers• Assist Shared Data Layer Product Team with Technical Presentations, RFIs, RFPs, Product Demonstrations, and Technical discussions.• Lead weekly technical cloud discussions with Tier 1 operators• Specialize in Network Orchestration, Life Cycle Management, Virtual Machine (VM) Recovery, OpenStack, and Software Upgrades. • Work with Research and Development Teams in Athens, Greece; Lannion, France, Bangalore, India; Bristol, United Kingdom. • Work product issues directly with development to ensure fixes are delivered correctly and on-time.

Education

• Howard University

  Master's, Computer Science

  1987 — 1989

• Jackson State University

  Bachelors, Computer Science

  1981 — 1986

Skills

• Ss7
• Cdma
• Rf
• 3g
• Software Development
• Mobile Devices
• Ip
• 2g
• Testing
• Software Verification
• Umts
• Telecommunications
• Gsm
• Wireless