Michael Gabrael
Public Sector Senior Client Executive K-12 @SHI International Corp.
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WORK HISTORY
Public Sector Senior Client Executive K-12 @SHI International Corp.
Bringing over 9 years of Public Sector Education experience, I help K-12 schools and districts access SHI’s technology expertise and extensive partner network. I deliver tailored solutions and first-class support for every school, from small rural campuses to large urban districts.• Provide access to SHI’s FREE Grant Assistance, including research on available grants, consulting, and complimentary proofreading to help schools maximize funding (i.e. Title Perkins, IDEA).• Guide E-Rate Category 2 projects, consulting on network infrastructure, wireless access, UPS solutions, and engineering services to help schools leverage eligible funding.• Streamline procurement through cooperative contracts (OMNIA, AEPA, NASPO, CMAS, CalSave, Sourcewell), ensuring efficient and compliant access to technology solutions.• Deliver IT solutions: infrastructure modernization, cloud migration, networking, cybersecurity, device lifecycle management, managed services, and data privacy.• Advance Educational Technology through AI integration (Google & Microsoft), device modernization, instructional quality, digital curriculum, learning space transformation, professional development, and curriculum alignment.• Provide specialized consulting for K-12 Esports, helping schools design, implement, and optimize Esports programs for student engagement and enrichment.• Collaborate with over partners and vendors (Dell, HP, Lenovo, Cisco, Meraki, Fortinet, Palo Alto, Crowdstrike, Sentinel One, and more) to address diverse district needs.• Ensure schools receive affordable, compliant, and innovative technology guidance, empowering educators and supporting student achievement.Key Accomplishments:• Helped schools implement technology solutions within tight budget constraints, ensuring affordability and quality.• Consistently received positive feedback for exceptional customer service, problem-solving, and dedication to client success.
EDUCATION
Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA), Marketing
DeVry University
Bachelor of Science (B.S.), Business Administration w/concentration in Sales & Marketing
ABOUT MICHAEL GABRAEL
I\'ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel\"-Maya Angelou-For over 20 years of my working life, I have learned that Customer Service is not only something I have excelled in, but also something I am constantly critiquing and improving for the betterment of my customers. My goal will always be about helping the customer solve their problems and making sure they have everything they need. If you have a problem, I will always try to solve it.
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