Michael G.
Managerial Professional with Extensive Experience Leading Diverse Teams in All Operational/Executive Aspects within the Automotive Mechanical/Collision Repair Industries
- Role
- Director of Shop Operations at National Fleet Management Inc.
- Location
- Greensboro, NC, US
- LinkedIn followers
- 500 followers
About Michael G.
Executive Management Professional with over a dozen years of experience overseeing operations for businesses with multiple locations, which includes coaching and developing teams of up to 30 individuals and cultivating functional and productive work environments through strong relationship management. I believe that people are a company’s most valuable assets, so I have utilized people management and negotiation skills to recruit and retain some of the best technical and managerial talent in the automotive industry. My goal is to see people succeed in their careers while creating an operation that serves the public both satisfactorily and profitably. To accomplish this, I motivated, engaged, and empowered employees to develop professionally in their craft.On the operations side, I have developed, managed, and maintained HR, Marketing, social media, and benefits policies/packages for small to medium-sized businesses while pioneering new SOPs to increase cash flow and customer satisfaction. I utilized Workplace Organization concepts (5S – Shift / Sort / Sweep / Sustain / Standardize), which led to reduced costs, higher quality, increased productivity, greater employee satisfaction, and a safer work environment.Throughout my career, I have demonstrated the ability to prioritize competing deadlines and tasks in fast-paced, changing environments, and my management style is transformational, which creates an atmosphere of cooperation. I am detail-oriented, which incorporates seeing the big picture and developing a strategy and plan of action on how to achieve organizational goals. I am a leader but also believe that teamwork gets the job done right.
Experience
Director of Shop Operations
National Fleet Management Inc.
Feb 2026 — Present · Greensboro, NC, US
Education
University of North Carolina at Greensboro
English (Ethics and Leadership), Master of Arts
University of North Carolina at Greensboro
Bachelor of Arts - BA, History
University of North Carolina at Greensboro
Bachelor of Arts - BA, English
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