Michael Flameling
Account Specialist for Capital One
- Role
- Account Specialist for Capital One at Sykes
- Location
- Boise, ID, US
- LinkedIn followers
- 500 followers
Experience
Account Specialist for Capital One
May 2016 — Present
Collect payments on past due bills.• Utilize computer systems for repayment and provide account information to authorized users on the account.• Inform clients of overdue accounts and amount currently owed.• Attempt to collect payment.• Review terms of sale or loan documents.• Ensure all customer information is correct, including phone numbers and addresses.• Listen to customer\'s story and determine if debt can be collected.• Set up repayment plans and new terms of sale.• Record new commitment to repay debt.• Follow federal and state laws dealing with debt collection.• Transferred accounts from deceased people to Estates.
Education
College of Southern Idaho
Associate of Arts (AA)
1994 — 1998
Boise State University
Bachelor of Business Administration (BBA)
1999 — 2013
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