Michael Fahlman
Vice President @TD
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WORK HISTORY
Vice President @TD
Toronto, ON, CA
Canadian Banking Contact Center is a large and complex contact center, supporting TD\'s personal and business banking customers. In this role, I partner with business and product leaders across TD to reach key objectives and drive financial performance while focusing on customer experiences and fostering our strong colleague culture.
EDUCATION
University of Manitoba
MBA, Strategic Business Management, and HR Management
University of Regina
B.Admin, Finance, Public Policy, with a Minor in English
SKILLS
ABOUT MICHAEL FAHLMAN
Leadership that makes a difference and management that delivers results. A strategic Business Operations Executive with a reputation for drive, innovation, purpose and team spirit, accepting all challenges and delivering with confidence. A change agent with a talent for generating consensus and the ability to build and maintain strong business, client and community relations.
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