Michael Epes
\"The Money Strategist\"
- Role
- Pre-litigation Team Lead at Sedgwick
- Location
- Birmingham, AL, US
- LinkedIn followers
- 500 followers
About Michael Epes
With a profound expertise in strategic marketing and event design, my career at Epes Consulting and Polysi Entertainment has been defined by transforming client visions into measurable success. Leading teams in scaling businesses and enhancing online presence, we\'ve seen a tangible return on investment through innovative social media strategies, responsive e-commerce platforms, and impactful branding.The intersection of technology and creativity is where I thrive, pioneering CRM integration and loyalty programs to foster repeat customers. At the heart of my approach lies a commitment to not just meet, but exceed client expectations, ensuring every campaign and event is a testament to our collaborative and dynamic capabilities.
Experience
Pre-litigation Team Lead
Oct 2022 — Present · TX, US
Responsible for managing staff to include hiring, goal setting, planning and delegation of work, training and development, coaching/mentoring and completing performance evaluations-Creation of the workflows for Appraisals, Mediations, Intent to Litigate, and CRN claims-Created the cycle times, claims handling expectations, and provided training to the unit-Mentored 17 Team Leads including training, providing direction, and claims knowledge-Provided training assistance to the Supplement Adjusters giving guidance on legal claims-Mentoring adjusters on estimatics, water mitigation, and efficient claim handling-Conducts audits of the claims process to include coverage analysis, investigation, valuation, scope, estimate, reserving, and the accurate disposition of claims-Develops, analyzes, and reports metrics useful in measuring team performance as well as effectiveness of the team operations.
Education
Capella University
Nonprofit Accountability & Governance Certificate
2016 — 2017
Miles College
Bachelor's degree
2008 — 2012
Miles College
Bachelor's degree
2008 — 2012
Capella University
Master's degree
2013 — 2016
Virginia College
Database Administration and Design
2005 — 2006
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