Michael Ellerd
- Role
- Tucson Electric Power
- Location
- Tucson, AZ, US
- LinkedIn followers
- 500 followers
About Michael Ellerd
I am a strategic leader and partner in consulting and support, with more than 15 years of…
Experience
Present
Education
University of Phoenix
Masters, Business
2007 — 2009
Skills
- Business Process Improvement
- Business Process Outsourcing (Bpo)
- Risk Management
- Team Management
- Call Centers
- Executive Management
- Operations Management
- Mis
- Workforce Management
- Credit
- Customer Satisfaction
- Training
- Call Center
- Customer Service
- Outsourcing
- Customer Relationship Management (Crm)
- Process Improvement
- Bpo
- Offshoring
- Leadership
- Vendor Management
- Management
- Team Building
- Performance Management
- Crm
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