Michael Durso
Salesforce Administrator @DLP Capital
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WORK HISTORY
Salesforce Administrator @DLP Capital
Administrate Salesforce Sales Cloud and Pardot for multiple company divisions including Sales, Marketing, Lending/Underwriting, and Capital Investing for a 90 users. Manage over 13 integrated systems, including Cloudingo, Formstack, and PhoneIQ. In charge of data cleanliness, and system automation. Experience with complex profiles, roles and permissions to meet the needs of separated divisions. Continued build out of the platform for the growing company involving multiple projects to consolidate and integrate other core Lending and Capital Investment platforms.
EDUCATION
Trailhead by Salesforce
Analyst and Administration
Bob Jones University
Master of Arts (MA), Church Administration
Bob Jones University
Bachelor of Science (BS), General Studies and Humanities
SKILLS
ABOUT MICHAEL DURSO
Passionate about leveraging technology to better serve teammates and customers. Leads collaboratively to improve processes and seeks to think critically, creatively, and analytically. Believes success is achieved through developing interpersonal skills centered around fulfilling the company’s values and objectives.
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