Michael Duck
Director Professional Services at Sparta Systems, Inc.
- Role
- Director Professional Services at Honeywell Life Sciences
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Michael Duck
Experienced Director of Professional Services with a demonstrated history of working in the computer software as well as the life sciences industry. Strong consulting professional skilled in Business Process, Requirements Analysis, Oracle Database, PHP, and Enterprise Software.
Experience
Director Professional Services
Oct 2014 — Present · hamilton, NJ, US
Sparta Systems is an industry pioneer and global leading provider of enterprise quality management software (EQMS) and cloud solutions, enabling businesses to safely and efficiently deliver products to market. The Company’s quality management platform provides customers a choice of on-premise and cloud offerings. Sparta Systems solutions are used by 30 of the top 30 international pharmaceutical companies, as well as by top medical device and consumer products companies. Reporting directly to the VP of Global Professional Services, manage all aspects of education and implementation services (cloud and on-premise).•Managed P/L and achievement of revenue targets for education and services lines of business•Led team to achievement and surpassing of revenue targets each quarter as well as year over year•Oversaw acquisition plan for Services when acquiring a new cloud platform.•Responsible for field enablement of on premise and cloud product roll-outs•Managed team of up to 12 resources for project and personal goals•Oversaw departmental strategic planning which included revised and streamlined processes
Education
Texas Tech University
Bachelor's degree, Management Information Systems, General
1995 — 1999
Skills
- Erp
- Business Process
- Business Intelligence
- Process Improvement
- Oracle
- Requirements Analysis
- Cloud Computing
- Business Analysis
- Project Management
- Professional Services
- Crystal Reports
- Quality Assurance
- Vendor Management
- Product Management
- Php
- Medical Devices
- Saas
- Microsoft Sql Server
- Cross-Functional Team Leadership
- Integration
- Document Management
- Enterprise Software
- IT Strategy
- 21 Cfr Part 11
- Sql
- Sharepoint
- Software Project Management
- Software Documentation
- Sdlc
- Salesforce.com
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