Michael Dry
Lead Systems Consultant @Arum Global
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WORK HISTORY
Lead Systems Consultant @Arum Global
Liverpool, GB
Arum Global is a truly independent consultancy delivering services across the credit management lifecycle. With over 25 years of industry experience, we help clients achieve their strategic objectives by strengthening regulatory compliance, credit risk management, and portfolio performance, while maximising returns on technology investment. Our offering combines professional services, consulting expertise, and deep knowledge of the Collections & Recoveries software landscape, including benchmarking across 30+ system vendors.We work closely with clients to understand their business challenges, deliver solutions with measurable outcomes, and ensure effective knowledge transfer to support long-term success. Our client base spans 20+ countries, covering financial services, utilities, telecoms, public sector, and debt recovery and purchase organisations.Within Arum Global, I work as part of the Delivery Services team. I am currently supporting an overseas Debt Manager SaaS migration.Previously, I have delivered across the full project lifecycle, including solution design, system configuration, testing, and defect resolution. I have operated in a range of senior delivery roles, from Systems Analyst to Migration and Workstream Lead and Test Manager, working closely with both business and technical stakeholders to ensure successful outcomes.
EDUCATION
Liverpool John Moores University
Bachelor of Science (BSc), Design Electronics
SKILLS
ABOUT MICHAEL DRY
Lead System Consultant with a BSc from Liverpool John Moores University, delivering Credit Management consulting solutions across the US, UK, and Europe.Extensive experience across the full project lifecycle of C&R Debt Manager (v6.2, v9–v12, and SaaS DM), including full-cycle implementations, system migrations, business process and system design, requirements analysis, stakeholder management, and end-to-end testing. Proven ability to partner with business and technical stakeholders to deliver scalable, compliant, and high-quality solutions.
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