Michael Dougherty

Regional Director of Operations @Lafrance Hospitality

Westport, MA, US
EMAILS
m••••••••@lafrancehospitality.com
MOBILE NUMBERS
+19•••••••23

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WORK HISTORY

Jul 2019 — Present

Regional Director of Operations @Lafrance Hospitality

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Orchestrate multi-brand hotel operations, driving innovation and excellence across Marriott, Hilton, and IHG properties to elevate guest experiences and brand consistency.• Cultivate a high-performing team of General Managers through mentorship, skill development, and strategic guidance, fostering operational excellence.• Optimize financial performance through meticulous P&L management, cost control, and data-driven annual budgeting• Strong understanding of Marriott hotel opening process – completed two successful openings in an eight-month timeframe with acclaim from the corporate team.

EDUCATION

2010 — 2013

Johnson & Wales University

Bachelor of Science (B.S.), Hotel and Lodging Management

SKILLS

Time ManagementHospitality ManagementHospitality IndustryHotelsEvent PlanningRestaurantsEvent ManagementCompassionProperty Management SystemsHospitalityResortsFront OfficeManagementTeam BuildingRevenue AnalysisRooms DivisionCommunicationGuest Service ManagementHotel ManagementFood & BeverageCustomer Service

ABOUT MICHAEL DOUGHERTY

I am a highly motivated and career driven hospitality professional with a proven ability to meet and exceed goals and objectives while maintaining the highest level of integrity and rapport. My professionalism, positive attitude, and upbeat demeanor brings a level of understanding and civility to any situation and experience. I pride myself on going above and beyond to provide second-to-none customer service and distinguished workmanship.

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