Michael Dougherty

About Michael Dougherty

I am a highly motivated and career driven hospitality professional with a proven ability to meet and exceed goals and objectives while maintaining the highest level of integrity and rapport. My professionalism, positive attitude, and upbeat demeanor brings a level of understanding and civility to any situation and experience. I pride myself on going above and beyond to provide second-to-none customer service and distinguished workmanship.

Experience

1. Regional Director of Operations

   Lafrance Hospitality

   Jul 2019 — Present

   Orchestrate multi-brand hotel operations, driving innovation and excellence across Marriott, Hilton, and IHG properties to elevate guest experiences and brand consistency.• Cultivate a high-performing team of General Managers through mentorship, skill development, and strategic guidance, fostering operational excellence.• Optimize financial performance through meticulous P&L management, cost control, and data-driven annual budgeting• Strong understanding of Marriott hotel opening process – completed two successful openings in an eight-month timeframe with acclaim from the corporate team.

Education

• Johnson & Wales University

  Bachelor of Science (B.S.), Hotel and Lodging Management

  2010 — 2013

Skills

• Time Management
• Hospitality Management
• Hospitality Industry
• Hotels
• Event Planning
• Restaurants
• Event Management
• Compassion
• Property Management Systems
• Hospitality
• Resorts
• Front Office
• Management
• Team Building
• Revenue Analysis
• Rooms Division
• Communication
• Guest Service Management
• Hotel Management
• Food & Beverage
• Customer Service