Michael Deschenes

About Michael Deschenes

I am an Associate Director in the EY Core Business Services organization with over 30 years of experience in information technology, including more than 20 years in IT management roles. My background spans Fortune 500 industries such as real estate construction, communications, and financial services prior to joining EY. I specialize in designing technology infrastructure that enhances core business functions and in developing high-performing teams. Throughout my career, I have initiated improvement opportunities in change management, process optimization, and created executive communication templates to facilitate successful and widely communicated transitions.

Experience

1. Associate Director, Network Security Operations Global Lead

   EY

   Aug 2016 — Present · Alpharetta, GA, US

   Proposed, and founded, the System Reliability Analysis and Remediation team that focuses on creating a better understanding, for both the operations teams as well as the application owners, of how applications and infrastructure systems function and they can best complement each other. The team’s mission is to cooperatively perform audits of system functionality, data flows, redundancy measurements and failure and effect analysis recommendations closing a long-standing gap between the infrastructure and the core business application owners. Responsible For the creation and delivery of systems analysis models detailing failure modes, what-if scenarios as well as meantime to failure and recovery. Streamlining of recurring data analysis and reporting though automation to enable quicker turnaround and enabling the potential for a user self-service model. Designing and growing automations that will be used for data collection, as well as expanding of the core systems focus, allowing for greater insight and perspective that will drive innovation and stability. Analysis of incident data to correlate and validate the system analysis model of reliability against real world data which drives continuous reliability improvements. Evaluate and characterize application performance through reliability testing by identifying failure mechanisms, root causes and proposing corrective actions. Provide analysis of poor performance and instabilities identified in systems. Recommend and track automation and monitoring advancements that improve system reliability.