Michael Desbiens

Vice President, IT Infrastructure Services @Fidelity Canada

Toronto, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2024 — Present

Vice President, IT Infrastructure Services @Fidelity Canada

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Toronto, ON, CA

EDUCATION

2011

UQAM | Université du Québec à Montréal

Certificate, Business Administration and Management, General

2001 — 2001

College Multi-Hexa

AEC, Information Technology

SKILLS

IT StrategyIT Process ImprovementIntegrationVendor ManagementIT Infrastructure ManagementBusiness ProcessService DeskManage Client RelationshipsIncident ManagementServicenowItilProject ManagementService DeliveryBusiness AnalysisIT ManagementBusiness IntelligenceMs ProjectProcess ImprovementIT Hardware SupportContract NegotiationIT Service ManagementChange ManagementVisioTeam Leadership

ABOUT MICHAEL DESBIENS

As an experienced leader in Information Technology, my goal is to inspire and empower my team members, enable them to deliver the best and make a difference. It is my responsibility to provide my team members with the tools and support needed so that they can execute at their best level of success. I am a passionate executive who can think outside the box and create the connection between business and technology.

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Michael Desbiens — Vice President, IT Infrastructure Services at Fidelity Canada in Toronto, CA | Unifers