Michael Desaussure
Microsoft Office 365 Engineer
- Role
- Microsoft Office 365 Lead Engineer at Acrisure Cyber Services
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Michael Desaussure
Experienced Engineer with a demonstrated history of working in the information technology and services industry. Skilled in Office 365, Exchange, Active Directory, Azure, Epicor Application Administration, and Server Administration. Strong engineering professional with a decade of experience in Help Desk Analyst, Filed Service Support, and Project Coordinator. Self-motivated team player with exceptional problem solving skills, leadership, and communications skills. At ease in both individual and group work environments. Continuous learning and coaching/mentoring fellow engineers
Experience
Microsoft Office 365 Lead Engineer
Jun 2023 — Present · New York, NY, US
Implementation and oversight of Office 365 services, encompassing Active Directory, Azure AD, Exchange, SharePoint, OneDrive for BusinessProvide engineering services for modernization and collaboration efforts, including single sign-on and centralized identity and federation services, and cloud migration strategy for cloud-based infrastructure-as-a-service platforms including Microsoft Azure and Amazon Web Services.Perform O365 and Exchange Administration and Azure Active Directory Management.Troubleshoot multiple complex Exchange Online/On Premise/ Hybrid environmentsResearch organization’s technical problems while devising solutions and implementing plans for full resolution.Support Office 365 Authentication and Identity Protocols.Perform and assist Administrators with Office 365 Migrations, remediation, data moves, and license assignments.Provision Mailboxes with required license services using group licensing.Participate in change management (ITIL).Provide migration reporting to senior management.Provide on-going Tier IV Support for Office 365.Assist in creating and maintaining client training documentation.
Education
Coleman University
Associate's degree, Network and System Administration/Administrator
2008 — 2010
Drexel University
Computer and Information Systems Security/Information Assurance
2010 — 2012
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