Michael Davies
Experienced operations and customer support leader in the e-commerce marketplace space.
- Role
- Marketplace Operations Manager at Hitouch Business Services
- Location
- Chico, CA, US
- LinkedIn followers
- 500 followers
About Michael Davies
Seasoned operations and customer service leader with 15+ years of experience in the e-commerce SaaS space, primarily focused on support (merchant and consumer), fulfillment / performance, and trust and safety across various different platforms and applications. Experienced with enterprise software solutions including Google Suite, Microsoft Excel, Domo, Channel Advisor, Jira, Zendesk and Slack, in addition to most major online marketplace platforms such as Shopify, Amazon Seller Central, Walmart Seller Center, eBay, Facebook, Target, Michael\'s and Kroger.
Experience
Marketplace Operations Manager
Nov 2024 — Present
Education
UCLA
BA, Political Science - International Relations
2001 — 2005
Skills
- E-Commerce
- Microsoft Excel
- Agile Methodologies
- Customer Service
- Time Management
- Web Services
- Web Applications
- Saas
- Salesforce.com
- Leadership
- Sales
- Html
- Crm
- Software Development
- Management
- Product Management
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