Michael Mahoney

About Michael Mahoney

Experienced Program Manager, Technical Sales Professional, and People Manager with a 30-year tenure at Microsoft. I’m dedicated to assisting enterprise customers with the effective implementation of cloud-based solutions that positively impact their business.In my role as a people manager, my goal is to cultivate efficient, autonomous teams that understand the alignment of their own tasks, our short-term business objectives, and Microsoft\'s overarching mission. By nurturing an environment focused on learning and trust, alongside personal and professional development, customer interaction, and delivery excellence, I embody Microsoft’s guiding principles of management: Model, Coach, and Care.My core principles include: • Assume positive intent. • Empower others to succeed. • Get things done.

Experience

1. New Commerce Delivery Team Manager

   Microsoft

   Mar 2022 — Present

   Manage several teams within a newly formed FastTrack organization aimed at assisting enterprise customers transitioning to Microsoft’s updated commerce agreement, billing, and invoicing service.By streamlining and standardizing our worldwide engagement model, we enabled customers and salespeople quicker time to value and flexibility in a modern subscription management service.Our team grew customer commitments on the new platform from sub-hundreds of millions to greater than $25 Billion in total deal value and we established the foundation for newer AI-based services such as Copilot.

Education

• Seattle Pacific University

  BA, Computer Information Systems

  1991 — 1994