Michael Deon

Director of IT - Ingenium @Ingenium

Ottawa, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2018 — Present

Director of IT - Ingenium @Ingenium

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CA

The Director, IT Operations works to deliver on client’s needs by solving complex business problems through the integration of strategy, people, process, and technology. The incumbent works with senior leaders across departments to help them identify digital needs, goals, opportunities and challenges. Working collaboratively with the CDO to develop departmental digital strategies that are fully aligned with Ingenium’s corporate objectives.

EDUCATION

1998

Delcom International

MCSE

N/A

Sir Sandford Fleming

Forestry

2003

Loyalist College

ITIL

SKILLS

Service DeliveryProgram ManagementRequirements AnalysisIT StrategyChange ManagementItilBusiness AnalysisInformation TechnologyTeam LeadershipVirtualizationProject ManagementProcess ImprovementIT Service ManagementRequirements GatheringProject Portfolio ManagementManagementCustomer SatisfactionLeadershipCrm

ABOUT MICHAEL DEON

Professional Profile: Michael has over 25 years of experience in the Information Technology industry. Extensive and progressive experience in Service Delivery and IT Operations. Proficient in building relationships and interacting with senior executives. A proven track record in both Private and Public sectors. He is a bilingual secret cleared professional with demonstrated expertise in: Leadership Coaching Communication Client Relationship Management Desk Side Support/Service Desk IT Infrastructure Cybersecurity Cloud Vender Management

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