Michael D.
NTT DATA
- Role
- Technical Platform Owner at NTT DATA North America
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Michael D.
Michael Doré brings more than 25 years of experience working with Fortune companies. Versatile and results focused, Mike brings strong leadership abilities, market knowledge and analytical problem-solving skills to ensure customers meet their business objectives. He has worked across multiples industries and led transformational initiatives across enterprise organizations. He has experience in Banking, Healthcare (Provider and Payer), Higher Education, Finance, Risk, Tax, Accounting, Legal, and Media. Strengths & Expertise• Brings depth of knowledge on organizational transformation initiatives and can help drive change to align teams and technology initiatives to organization goals. • Expert knowledge of Salesforce architecture design principals and data driven frameworks allowing him to be an exceptional leader and mentor across engagements• Deep perspective in the service and support lifecycle bringing expertise to business to transform their delivery strategy• Manages onshore, near shore, and offshore teams with waterfall, agile, blended modes to delivery worldwide project implementations for Salesforce and other technologies for clients• Executive decision maker who can own decisions from beginning to end and works with a track record of excellence & dependability.
Experience
Technical Platform Owner
Nov 2018 — Present · Cleveland, OH, US
Collaborated with business and industry leadership to deliver a Salesforce insurance claims processing platform for Group / Worksite claims for the NTT GiDP (Global Insurance Digital Platform) program Established a framework for flexible dynamic benefit building schema to cover 35K+ benefit permutations Leveraged Salesforce Industries (Insurance) for policy and claim limits, dynamic payment calculation, benefit utilizations, and policy coverages Delivered GiDP Smart Contact Center application which creates a 360 degree view of an insurance caller, covering annuity, life, group, supplementary, and structured settlements product support
Education
Westlake High School
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
1986 — 1989
Cleveland State University
Bachelor's Degree, Accounting
1994 — 2000
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