Michael Cruz

About Michael Cruz

I am a technology executive and CTO with 10+ years leading modernization, infrastructure evolution, and operational transformation across actuarial and retirement-technology environments. My work focuses on strengthening resiliency, security, and scalability while guiding organizations through cloud adoption, automation, and long-term technology roadmap execution.At Actuarial Systems Corporation (ASC), I lead technology strategy, infrastructure modernization, cybersecurity programs, vendor governance, and cost optimization initiatives that support business continuity, operational performance, and platform reliability. I partner closely with leadership and stakeholders to align technology direction with business objectives, customer expectations, and organizational growth.My leadership approach blends hands-on technical depth with strategic execution — ensuring systems are secure, stable, scalable, and positioned for the future while empowering teams to operate effectively in high-impact, mission-critical environments.Focus Areas & Strengths• SaaS & cloud platform modernization• AI-assisted automation & data processing enablement• Infrastructure lifecycle planning & modernization strategy• Security, compliance, and operational risk reduction• Vendor governance & cost optimization discipline• Cross-functional collaboration & business alignment• High-reliability environments & continuity planningI am passionate about building technology environments that are reliable, modern, secure, and scalable — enabling teams, clients, and partners to work with confidence, precision, and continuity.

Experience

1. Chief Technology Officer

   Actuarial Systems Corporation - Asc

   Mar 2018 — Present · West Palm Beach, FL, US

   As CTO, I lead technology strategy, infrastructure modernization, and security oversight for a national actuarial & retirement software organization. I am responsible for ensuring system reliability, performance, and continuity while guiding modernization efforts across platforms, networks, and operational environments.Leadership & Strategy• Direct modernization of core infrastructure, virtualized environments, and network architecture supporting mission-critical business operations• Strengthen security posture through policy implementation, access control standards, documentation practices, and operational governance• Implement vendor audits, annual budgeting, and cost alignment models to improve technology investment discipline• Establish procedures, knowledge documentation, and lifecycle management standards across infrastructure systems and environments• Partner with senior leadership to align modernization initiatives with business priorities and client expectationsOperational & Technical Oversight• Oversee implementation, maintenance, and upgrades of servers, databases, and virtual environments• Guide infrastructure configuration change planning, testing, and deployment• Lead development of operational best-practice standards for maintenance, monitoring, and performance optimization• Support readiness for future platform enhancements and product evolution initiatives

Skills

• Customer Service
• Data Entry
• Computer Hardware
• Personal Training
• Customer Oriented
• Computer
• Data Analysis
• Strategic Planning
• Social Media
• Sports Nutrition
• Networking
• Information Technology
• Military Training
• Military Experience
• Microsoft Office
• Computer Network Operations
• Olympic Lifting
• Team Building
• Management
• Microsoft Certified Professional
• Computer Maintenance
• Troubleshooting
• Security
• Social Networking
• Computer Repair