Michael Cool
- Role
- Executive Vice President, Client Care at First Advantage
- Location
- Akron, OH, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Michael Cool
Career level: Executive Management - EVP, Division President, VP- Total P&L…
Experience
Executive Vice President, Client Care
Dec 2011 — Present
Executive Vice President, Client Care Officer responsible for maintaining strategic client relationships and viability of client base. Lead a team of senior executives focused on renewals, client satisfaction and strategy.
Skills
- Start-Ups
- Process Improvement
- Sales
- P&L Management
- Lead Generation
- Outsourcing
- Strategic Partnerships
- Management
- Saas
- Executive Management
- Risk Management
- Operations Management
- Account Management
- Product Management
- Customer Retention
- B2b
- Sales Process
- Sales Operations
- Strategy
- Leadership
- Background Checks
- Salesforce.com
- Business Development
- Strategic Planning
- Solution Selling
- Vendor Management
- New Business Development
- Security
- Analytics
- Crm
- Team Building
- Cross-Functional Team Leadership
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