Michael Chen

About Michael Chen

Dynamic and accomplished food service management professional with extensive expertise in the areas of P&L management, strategic positioning, operations management, and tactical business planning. Proven team builder who exhibits decisiveness and leadership in determining company direction and project execution. Skilled problem solver with documented success in driving revenue and reducing expenditures. Posses advanced technical skills.

Experience

1. General Manager

   SAGE Dining Services

   Jun 2014 — Present · Brookline, MA, US

   Developed, designed, and implemented seasonal cycles menus per set standards and guidelines. Established standard operating procedures for meal production and distribution- Developed new menus and standards lowered overall food cost. Implement corporate new concepts- Analyze inventory levels and revenue metrics to meet menu budget. Coordinate with catering clients to determine facility and food inventory needs- Recruit and hire staff; Oversee team scheduling assignments. Conduct team training sessions and performance evaluations. Address labor relations issues; implement policies designed to reduce turnover- Provides culinary supports to multi site units throughout district.

Education

• Newbury College

  Bachelor of Science (B.S.), Culinary Art Management

Skills

• Banquets
• Menu Development
• Food
• Culinary Skills
• Hospitality
• Restaurant Management
• Cooking
• Catering
• Fine Dining
• Event Management
• Chef
• Cuisine
• Pre-Opening
• Hospitality Management
• Food Service
• Hotel Management
• Hospitality Industry
• Food & Beverage
• Event Planning
• Customer Service
• Banquet Operations