Michael Chavez
- Role
- Account Manager at Hydraquip, Inc.
- Location
- Edmond, OK, US
- LinkedIn followers
- 500 followers
Experience
Account Manager
May 2015 — Present
Cover the specified customers in a manner defined by the company. • Conduct all customers’ call coverage as directed. • Cold-call and develop new account opportunities. • Complete call reports within the CRM as specified by company standards. • Maintain all required records regarding the customer in the sales territory. • Maintain hours of use for all systems in the customer system ownership files. • Develop sales forecasts and business plans for each assigned customer. • Sell service programs to assigned customers. • Promote and sell system repair, inspection, oil sampling and maintenance programs. • Interpret market and opinion surveys. • Assess and maintain a competitive company sales position and market position for predefined accounts. • Maintain customer satisfaction for each customer within each commodity and service program. • Comply in a timely manner with all requests for company required information. • Develop and create, in conjunction with sales management, all sales documents and sales aids required to achieve company objectives. • Work with all standard forms and procedures as outlined. • Follow all policies and procedures as specified in the company manuals. • Maintain high employee morale. • Maintain excellent customer relations. • Attain short and long term objectives through good management and planning. • Carry out all duties and responsibilities in an ethical and conscientious manner. • Support and participate in the organization’s continual improvement program and conform to ISO 9001 requirements by complying with the Quality Policy and procedures and meeting Quality Management System objectives. • Other duties as assigned.
Education
Oklahoma State University
Bachelor's degree, Biomechanical Engineering
2008 — 2013
Skills
- Operations Management
- Programming
- Public Speaking
- Product Development
- Contract Negotiation
- New Business Development
- Negotiation
- Sales
- Hydraulic Systems
- Fluid Power
- Teamwork
- Teaching
- Java
- Research
- Html
- Powerpoint
- Business Development
- Sales Management
- Microsoft Word
- Customer Service
- Microsoft Office
- Pneumatics
- Manufacturing
- Management
- C++
- English
- Engineering
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