Michael Chapman
- Role
- National Director - Sales at Firstsource
- Location
- Chandler, AZ, US
- LinkedIn followers
- 500 followers
About Michael Chapman
Firstsource is driven by one thing: making it happen for our clients, solving their…
Experience
National Director - Sales
Apr 2007 — Present
Firstsource is purpose-led and people-first. We create value for our global clients by elevating their customers’ experience at every interaction, be it call, click, tap, message or chat. Everyone is aligned to our ‘Digital First, Digital Now’ strategy, our north star, where we pair technology and human touch. Our work focuses on simplifying complex business processes to help our global clients be more efficient, save money and execute brilliantly. Digital First, Digital Now!
Skills
- Team Leadership
- Business Development
- New Business Development
- Business-to-Business (B2b)
- Operations Management
- Analysis
- B2b
- Call Center
- Team Building
- Call Centers
- Sales Management
- Human Resources
- Salesforce.com
- Strategic Planning
- Sales
- Time Management
- Management
- Project Management
- Leadership
- Customer Service
- Process Improvement
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