Michael Cartoscelli
SVP of Retail Banking, Chief Retail Banking Officer @Sierra Central Credit Union
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WORK HISTORY
SVP of Retail Banking, Chief Retail Banking Officer @Sierra Central Credit Union
Yuba City, CA, US
EDUCATION
Eastern New Mexico University
General Education
Cornell University
Certificate, Data Analytics
Butte College
Associate of Science (A.S.), Business
California State University, Chico
B.S. Business Administration, Finance
Pacific Coast Banking School
University of Washington, Banking and Financial Support Services
California State University, Chico
MBA, MIS, POMG Business Administration
University of Washington
Pacific Coast School of Banking
SKILLS
ABOUT MICHAEL CARTOSCELLI
It is the responsibility of leadership to work intelligently with what is given, and not waste time fantasizing about a world of flawless people and perfect choices.” — Marcus AureliusDriven to make a meaningful impact in the lives of those I lead and serve. Striving daily to embody and demonstrate grit, resourcefulness, diligence, commitment, and reliability-traits that define both my leadership approach and my personal integrity.Managing all aspects of the Member Experience. Delivering Continuity of Care across all delivery channels.\"Leadership is not about being in charge. Leadership is about taking care of those in your charge.\" Simon SinekSuccessful Executive Leader - getting results through Engaged Team Members.Digital Channels, CRM, ATM Strategy, Data Analysis, Engagement Solutions, Digital Transformation, Digital Banking Department, Call Center, Sales production, Sales Management, Recruitment, Employee Development, Human Resources, compliance, project management, customer segmentation.Honesty and Integrity are core principles and my foundation Specialties: Results through Leadership, Initiative, Partnerships, Influence and by ExampleHave thrived in all aspects of Banking/Credit Union; holding positions: teller, banker, branch manager, area manager, regional manager, Call Center/Digital Channels Manager, Customer Experience Manager, CRM manager, SVP, and Chief Retail OfficerB.S. in Finance, M.B.A, PCBS Banking SchoolStrong interpersonal and communication skills; verbal and writtenGoal, Results, Action, Health and People OrientedSelf-Disciplined Possessing Depth and Breadth of Financial Services Experience, Proven and Successful Senior Leader; Results, Analytical, Pragmatic, Energetic & Mission Focused.
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