Michael Camponovo
Customer Success Leader
- Role
- Senior Director Customer Success at SheerID
- Location
- Sacramento, CA, US
- LinkedIn followers
- 500 followers
About Michael Camponovo
Experienced Customer Success Leader with proven track record in achieving high customer satisfaction, driving and expanding growth, while continually maintaining high recurring renewal business. Specialties: Account Management, Customer Service, Training & Enablement, Relationship Building, Internal and External Project Management, Webinar Presentation, and Contract Management
Experience
Senior Director Customer Success
May 2025 — Present
Education
University of California, Santa Cruz
Bachelor of Arts (B.A.), Arts
1992 — 1994
Skills
- Solution Selling
- Webex
- Crm
- Customer Experience
- Selling
- Start-Ups
- Sales Process
- Call Centers
- Software as a Service (Saas)
- Marketing Automation
- Sales
- Software Industry
- Salesforce.com
- Sales Enablement
- Sales Operations
- Customer Retention
- Professional Services
- Management
- Vendor Management
- Mobile Devices
- Relationship-Building Skills
- Business Analysis
- Presentations
- Contract Management
- Demand Generation
- Account Management
- Enterprise Software
- Product Marketing
- Go-to-Market Strategy
- Strategic Partnerships
- Program Management
- Partner Management
- Direct Sales
- Strategy
- Channel Partners
- Saas
- Project Management
- Unified Communications
- Product Management
- Analytics
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