Michael Byrne
Director @Blakes Workplace Solutions
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WORK HISTORY
Director @Blakes Workplace Solutions
Liverpool, GB
Manage a team to ensure exceptional customer service and timely delivery of over office products.• We have implemented a market leading online ordering portal to streamline the purchasing process for clients.• We continually achieve double digit savings for clients through a free market analysis, resulting in increased customer satisfaction and retention.
ABOUT MICHAEL BYRNE
With over 20 years of work experience in the office supplies and workplace furniture industry, I am a passionate and driven Director at Blakes. My core competencies include key account management, new business development, and direct sales. We are committed to offering exceptional prices on over products while delivering unrivalled levels of customer service, a bespoke online ordering website, and a free next day delivery. I share the company\'s mission of providing innovative and sustainable solutions that enhance the productivity and well-being of our clients. I also bring diverse perspectives and experiences to the team, having worked with some of the world\'s most recognised brands such as Mars and Lyreco.I am responsible for leading and managing the sales team, developing and executing sales strategies, and expanding the customer base and market share. We have successfully negotiated and secured multiple large contracts with key accounts, generating significant revenue and profit growth for the company. We have also established and maintained strong relationships with existing and potential customers, suppliers, and partners, ensuring their satisfaction and loyalty. Some of the skills that I have applied and developed in this role are communication, negotiation, presentation, problem-solving, and analytical skills.
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