Michael Busetincan
Field Lab Middleware Support Manager - National
- Role
- Field Lab Middleware Support Manager at Roche
- Location
- Mentor, OH, US
- LinkedIn followers
- 500 followers
Experience
Field Lab Middleware Support Manager
Mar 2022 — Present · OH, US
Manage a nationally distributed, highly technical team developing resource allocation strategies and key performance indicators.Establish departmental goals and tactics to create a best in class support team.Develop and manage departmental budgets and performance targets.Work with key vendors to enhance support and product capabilities.Participate with other departments to coordinate projects and support activities to ensure high levels of customer satisfaction.
Education
DeVry University
Bachelors, Electronics Engineering
2001 — 2004
University of Phoenix
Masters, Business Administration
2009 — 2011
Skills
- Cross-Functional Team Leadership
- Lifesciences
- Software Installation
- Validation
- Genomics
- Laboratory Automation
- Hardware Diagnostics
- Life Sciences
- Network+
- Capital Equipment
- Biotechnology
- Technical Support
- Medical Devices
- Healthcare
- U.s. Food and Drug Administration (Fda)
- Biomedical Engineering
- Field Service
- Gmp
- A+ Certified
- Troubleshooting
- Molecular Biology
- Network+ Certified
- Fda
- Commercialization
- Customer Service
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