Michael Burclaff

Senior Consultant @Capco

Universal Bank – Group DAO – Refinery Strategy: Strategy BA & Delivery Lead • Supported the delivery of cross-line of business refinery strategy proposal and roadmap • Lead the current state analysis of +8 global business lines, services and functions, documenting the consumption of analytical data services across the client • Lead the delivery of the data sourcing POC for target state, including POC outcome documentation and presentation to ExCo • Leading the drafting and embedding of the ‘Refinery Rationalisation Framework’ - an operating model to support the transition to target state, through the E2E governance of demise execution for legacy applications Universal Bank – Wholesale Banking – CDAO – Party, Account & Product Data Assets Portfolio BA Manager & Solutions Lead • BA Manager leading a global team of 7, within the customer 360 portfolio, to deliver three strategic data assets and six global usecases for the Wholesale Client Services function • Design & implementation of Usecase solutions, inc. documenting the User Journey and User Stories, drafting UI wireframes, end-end testing, implementation and transition to BAU • Drafting and closure of highly complex Data Sharing Agreements for 60+ jurisdictions • Sourcing of >100 trusted data sources to deliver three Data Domain Assets (Party/ Account/ Product) Universal Bank – Global Banking – Data & Analytics Office– Correspondent Banking (CB) Insights & Internal Audit Response – Lead BA & PM • Design and implementation of Insights tool, using Data Analytics of customer transactions to flag potential pseudo customer risk. • Development of a comprehensive Quality Assurance framework • Drafting and submission of Internal Audit closure papers throughout for board level review Other Engagements included: • Tier 1 Universal Bank – IT PPM PMO – Governance & Reporting - Strategic Transformation (Snr BA) • Tier 1 Universal Bank – Client Data Services – Client Outreach & KYC – BI & Op Model Transformation (Snr BA)