Michael Brown
Financial Services Manager
- Role
- Vp- Financial Center Manager at Bank of America
- Location
- Orem, UT, US
- LinkedIn followers
- 500 followers
About Michael Brown
High-performing finance manager with over 15 years progressive leadership experience…
Experience
Vp- Financial Center Manager
Aug 2019 — Present · Provo, UT, US
Successfully provided leadership and experience while collaborated with national retail expansion team to introduce Bank of America to the Utah market. Developed and executed strategic plans to expand market share while achieving sales, compliance, and customer satisfaction targets.Key Achievements• Peer-mentored 9 FCMs and personally trained over 50+ new hire bankers • Collaborated with Division Leadership and Channel Development Management in opening 7 financial centers in Utah.• Personally selected and flown out to oversee the opening of Nebraska’s first Financial Center during CEO and Executive Council Visit.• Co-Chair of Utah BACCV Committee (Drove year-over-year improvement in volunteerism by 300%+.)• Division Representative to the National Client Care Council.• Region Operations Champion for the last 3 years.• Developed processes and training which lead to $0 reportable losses for both Utah Markets in 2023.• Achieved 100% scores on FCCA Audits.• Utah Market EEIC Champion in 2022 & 2023.• Have received numerous Platinum Level Recognitions from Region Leadership.
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