Michael Brittenham
\"There are 3 Keys to Success: 1. Be Kind! 2. Be Kind! 3. Be Kind!\" - Fred Rogers
- Role
- Customer Success Account Manager at Microsoft
- Location
- Monett, MO, US
- LinkedIn followers
- 500 followers
About Michael Brittenham
Customer focused IT leader with a passion for building excellent teams and providing business value through effective application of technology and the transformation of IT. I am passionate about the value of people and the need for servant leadership to enable change. I have spent 21 years working in the IT industry in roles ranging from phone and PC technical support to Managing Director of Technology Operations at a leading financial software provider. In that time I have discovered the reality that no matter how much technology you bring to bear the most important factor is the people. Trust, team building, and taking care of your people are the most significant factors in the success of any business. The best leaders realize they work for their people, not the other way around. Specialties: Leadership | Team Development | IT Transformation | IT Operations | Customer Service | Systems Architecture | Microsoft Solutions | Process Planning and Implementation | Server and Storage Solutions | Incident Management | Problem Solving
Experience
Customer Success Account Manager
Jul 2020 — Present · Monett, MO, US
Education
Missouri Southern State University
Bachelor of Science
1995 — 1999
Colorado Christian University
Master of Business Administration - MBA
2023 — 2025
Purdy High School
High School
1990 — 1994
Skills
- Storage
- Operating Systems
- IT Strategy
- System Architecture
- Disaster Recovery
- Solution Architecture
- IT Service Management
- Requirements Analysis
- Process Improvement
- Visio
- Microsoft Exchange
- Sql
- Security
- Databases
- Active Directory
- Windows Server
- Network Administration
- High Availability
- IT Operations
- Itil
- Vmware Esx
- Pmp
- Vmware
- Business Analysis
- Governance
- Infrastructure
- IT Management
- System Deployment
- Sharepoint
- Server Architecture
- Cloud Computing
- Network Security
- Microsoft Technologies
- Vmware Infrastructure
- Servers
- Iis
- Technical Support
- Business Continuity
- Data Center
- Storage Area Networks
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