Michael Brandwein
CEO and Founder @Artichoke Consulting Llc
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WORK HISTORY
CEO and Founder @Artichoke Consulting Llc
Salesforce Program Manager• Lead business process discovery sessions with executives, managers, and individual contributors• Define and create IT roadmaps with steps building towards future-state business processes• Provide guidance on IT project team structure by phase scope• Manage project work to ensure business requirements are being met at each phase• Establish long-term client relationshipsSalesforce Implementation Solution Architect• Lead business process requirements sessions with client project stakeholders• Document business process requirements; define and confirm project scope• Work collaboratively with functional and technical team members to optimize designs and solution that will provide a high impact business solution for the client• Implement best practice Salesforce solution options via interactive and iterative client facing prototype sessions• Create and manage project schedulesTechnical Skills: Solution architecture, object model setup and management, Salesforce administration, advanced Salesforce configuration, workflow automation, flows, data analysis, data management, data migration, reporting, dashboarding, Sales Cloud, Service Cloud, Service Cloud Voice, VOIP integrations, Omni-channel, Experience Cloud, Partner Communities, Customer Communities, Salesforce Platform, custom business processes, Field Service Management, CRM <> ERP integrations, NetSuite, Web <> CRM integrations, Salesforce system integrations
EDUCATION
University of Minnesota
BSB, Finance, General
ABOUT MICHAEL BRANDWEIN
Over the last decade, I’ve led small, medium, and large-scale Salesforce projects for companies in the Pacific Northwest.As I worked through implementations and upgrades, I noticed something missing: too many Salesforce projects were stalling, underutilized, or never fully adopted.So, I committed myself to a new mission: to unstick complex Salesforce projects, create scalable solutions, and build Salesforce foundations that drive meaningful change and growth. This is the foundation of Artichoke Consulting.The results have been overwhelming. More successful projects and less stress.My results:→ Trusted lead for over 30 successful Salesforce projects in Sales, Service, and Experience Clouds→ Conference lead for Forcelandia, the premier Salesforce event in Portland, Oregon→ Founder of First Fridays: Change Management in the Salesforce Ecosystem, a community for change leadership If you’re looking to get a Salesforce project going—or back on track—let’s connect.To learn more about my work and insights, visit artichokeconsultingllc.com or follow us on LinkedIn.
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