Michael Braathen

Director Itinerary Planning, Port Operations & Land Programs @Mystic Cruises

Porto, PT
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2024 — Present

Director Itinerary Planning, Port Operations & Land Programs @Mystic Cruises

Porto, PT

EDUCATION

1997

Miami Dade College

Associate of Science (AS), Travel Industry Management

SKILLS

Pre-OpeningEvent ManagementLeisure TravelGestão De HospitalidadeCustomer SatisfactionPadi Dive InstructorHospitality IndustryHotelsTravel SpecialistTourismIrata Industrial ClimberManagementHospitality ManagementRevenue AnalysisPublic SpeakingLeisureNegotiationResortsCruisesHotel ManagementCustomer ServiceTravel ManagementHotéisSalesHospitality

ABOUT MICHAEL BRAATHEN

Multilingual communicator skilled in strengthening relationships, technological, entrepreneurial, growth-minded leader with demonstrated record of success in product management, differentiation & innovation and respected mentor & team leader. Passionate about all-things travel and with a strong drive for maintaining the highest quality and customer satisfaction standards. Firsthand knowledge of world touring and immersion tourism enabling creative itinerary planning and direction for unique & authentic excursions experiences. Methodical in ensuring accurate delivery of product, staff training and keeping the customer’s holiday experience as priority. Analytical and astute monitoring of trends and guest feedback to ensure product growth and success.

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Michael Braathen — Director Itinerary Planning, Port Operations & Land Programs at Mystic Cruises in Porto, PT | Unifers