Michael Betancourt

About Michael Betancourt

Executive Assistant at Nasdaq supporting both the CTO of Enterprise Solutions, and SVP of Global Market Operations. A proven track record of strengthening executive productivity, optimizing operations, and improving communication across teams. I manage complex calendars, and streamline executive reporting. Certified AI-Powered Project Manager with experience supporting C suite leaders, and leveraging AI to enhance efficiency. Before Nasdaq, I drove service excellence and operational improvements in hospitality and residential management. I led front-desk teams, improved guest and resident satisfaction, resolved escalated issues, and enhanced community engagement through well-executed resident events.

Experience

1. Senior Associate Executive Administrative Assistant

   Nasdaq

   Feb 2023 — Present · New York, NY, US

   Create executive-level materials, including presentations, CEO bi-weekly reports, meeting summaries, and data-driven updates.• Leverage AI tools to automate administrative workflows and accelerate reporting accuracy.• Manage and track cross-functional projects, ensuring alignment with organizational goals and timely delivery of milestones.• Handle complex domestic and international travel itineraries with strict confidentiality and precision. Handle visas/documents, and track expenses.• Prepare and submit expense reports, project documentation, agendas, and timelines.• Serve as a liaison across internal teams, external partners, and senior stakeholders, ensuring timely and professional communication.• Organize logistics for key meetings, off-sites, and events, including catering and room setups.

Education

• Morehouse College

  Bachelor of Arts - BA, Kinesiology and Exercise Science