Michael Barone
Business Technology Manager @Western & Southern Financial Group
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WORK HISTORY
Business Technology Manager @Western & Southern Financial Group
Lead the delivery of technology solutions aligned with enterprise objectives to enhance productivity and automate workflows. Direct multiple concurrent projects through full lifecycle: feasibility, requirements, cost estimates, testing, and implementation. Collaborate across business units to support technology-based initiatives. Maintain vendor and interdepartmental relationships; manage financial tracking and expense reporting. Hire, train, and develop high-performing staff in business analysis, requirements gathering, and process improvement.
EDUCATION
Indiana Wesleyan University
BS, Business Information Systems
Indiana Wesleyan University
Master of Science in Management, Management
Indiana Wesleyan University
Master of Business Administration
ABOUT MICHAEL BARONE
Proven management experience with a Master of Science in Management and a Bachelors degree in Information Systems. Project management,database, and call center professional. Operational Excellence Lead with a focus on continuous improvement and goal alignment.Customer Service Manager with years of professional experience highlighted by rapid advancement and consistent attainment of goals relating to leadership and coaching, service level standards, and expense containment. Proficient technical aptitude combined with sound people skills providing for a unique skill set that promotes a balanced approach to business management. Demonstrated commitment to innovation and relationship building with a strong multi-disciplined focus on people, process, and technology.The postings on this site are my own and do not represent in any way Western and Southern financial group’s (including its member companies) positions, strategies or opinions.
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