Michael B.

Care Coordinator @Memorial Sloan Kettering Cancer Center

NY, US

Receives, reviews, and executes the clinical team’s administrative needs-Provides high-level administrative support to clinical teams including answering phones, coordinating/preparing for meetings, maintaining calendar, arranging conference calls-Accurately and efficiently schedule appointments, referrals, and other interactions for clinical staff -Assists the clinical team in maintaining and updating backend administrative systems to ensure loops are closed and communicated accurately-Assists with procuring medical records and follow-up notes from external practices-Utilizes multiple EMRs and other databases to provide appropriate records for clinical interactions and maintain these records with the highest degree of confidentiality-Support all clinicians by performing secretarial duties utilizing knowledge of medical terminology and hospital, clinic, or laboratory procedures-Ensure clinical team remains organized and on-schedule through proactive, consistent communication throughout the day-Serves as a liaison between the patient, family, and clinical team-Orients patients and their caregivers throughout their visit-Ensures patients feel listened to and cared for

City University of New York-Hunter College

Bachelor's Degree