Michael Axtell
Driving measurable, scalable, and meaningful customer operations
- Role
- Director of Customer Success Management at SalesRabbit
- Location
- Binghamton, NY, US
- LinkedIn followers
- 500 followers
About Michael Axtell
Demonstrated experience in Operations and Customer Success for SAAS companies in the Home Services market. A quick learner, an analytical and a critical thinker. Leveraging a strong proficiency in Salesforce CRM, Microsoft Excel, and industry best practices to develop processes to reduce churn and increase efficiency and productivity.
Experience
Director of Customer Success Management
Sep 2025 — Present
Education
Villanova University
Associate of Arts and Sciences (A.A.S.), Public Relations, Advertising, and Applied Communication
2008 — 2012
Skills
- Customer Service
- Marketing
- Microsoft Excel
- Management
- Account Management
- Microsoft Office
- Social Media
- Leadership
- Public Speaking
- Microsoft Word
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