Michael Axtell

Driving measurable, scalable, and meaningful customer operations

Role
Director of Customer Success Management at SalesRabbit
Location
Binghamton, NY, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Michael Axtell

Demonstrated experience in Operations and Customer Success for SAAS companies in the Home Services market. A quick learner, an analytical and a critical thinker. Leveraging a strong proficiency in Salesforce CRM, Microsoft Excel, and industry best practices to develop processes to reduce churn and increase efficiency and productivity.

Experience

  1. Director of Customer Success Management

    SalesRabbit

    Sep 2025 — Present

Education

  • Villanova University

    Associate of Arts and Sciences (A.A.S.), Public Relations, Advertising, and Applied Communication

    2008 — 2012

Skills

  • Customer Service
  • Marketing
  • Microsoft Excel
  • Management
  • Account Management
  • Microsoft Office
  • Social Media
  • Leadership
  • Public Speaking
  • Microsoft Word

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Michael Axtell — Director of Customer Success Management at SalesRabbit in Binghamton, NY, US | Unifers