Michael Arundell
Regional Partner Operations Manager @Openreach
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WORK HISTORY
Regional Partner Operations Manager @Openreach
East Midlands, GB
Oversee partner performance across East Midlands region, ensuring delivery against KPIs. Analysed operational data to identify process improvements and drive efficiency. Hold stakeholders accountable for contractual obligations and service standards.
EDUCATION
WMG Academy for young Engineers
C, Engineering
ABOUT MICHAEL ARUNDELL
I am an experienced operations leader with a strong background in full fibre delivery, civils performance management, and large-scale infrastructure projects. Over the past 8+ years, I have successfully led engineering teams of 40+ and driven strategic initiatives that improved efficiency, reduced costs, and enhanced customer experience.Core Expertise:Operational Leadership – Managing complex delivery programs and high-performing teams.Performance Improvement – Using data-driven insights to optimise contractor and team performance.Stakeholder Engagement – Building strong relationships to align objectives and deliver results.Safety & Compliance – Leading investigations and embedding a strong safety culture.Budget Management – Proven experience managing budgets of £1.5M aligned to KPIs.Key Achievements:Delivered FTTP completions under challenging resourcing models.Implemented civils process improvements saving initiatives that reduced deployment delays and improved service quality.I am passionate about continuous improvement, strategic planning, and collaboration, always focused on delivering the best outcomes for customers and the business. I thrive in dynamic environments where innovation drives success.Outside of work, I’m an Ironman finisher, competitive ice hockey player, and volunteer Scout Leader—experiences that have shaped my resilience, teamwork, and leadership skills.Core Strengths: Operational leadership | Process optimisation | Strategic planning | Team development | Cross-functional collaboration | Problem-solving
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