Michael Arsenault

Experience

1. Director, Division of Business Operations

   Health Resources And Services Administration Hrsagov , Hhs

   Mar 2011 — Present · Rockville, MD

   Responsible for management and development of three enterprise-wide software systems used by National Health Service Corps (NHSC) and Nurse Corps loan and scholarship programs, Health Profession Shortage Areas (HPSA), and the National Practitioner Data Bank (NPDB). • Supervise 115 external contractors and 28 federal staff involved with the IT investment portfolio. • Manage the full life cycle of software development, including requirements, development, testing, training and deployment using agile software methodologies. • Guide the federal and contract teams responsible for the enterprise architecture, networking services, contingency planning and disaster recovery for the portfolio. • Implement the bureau’s document and records management strategy using EMC Documentum to scan more than 2.5 million pages, closing down several file rooms and strategically positioning the Division as a Center of Excellence within HRSA.• Provide overall oversight of the portfolio’s project finances, including monthly burn rate, forecasting and projected contractor staffing levels.

Education

• The George Washington University

  Master’s Degree

  1985 — 1988

• Georgetown University - The McDonough School of Business

  Master of Business Administration (M.B.A.)

  1998 — 2000

• University at Buffalo

  Bachelor’s Degree

  1981 — 1985

• Indiana University Bloomington

  IU Summer Language Workshop

  1984 — 1984