Michael Angolia

About Michael Angolia

I’m a Product Management leader with over a decade of experience at the intersection of fintech innovation, platform strategy, and regulatory complexity. My career has been shaped by a passion for modernizing financial systems — not just for scale, but to empower users through smarter, more accessible products.I\'m a story teller at heart, bringing clarity to environments where priorities shift quickly and the goals are vague at best. I help cross-functional teams cut through the noise, clarify the real goal, and ship smart, useful products. I\'m not afraid to ask hard questions or reframe the problem when others get stuck in the weeds.I’m energized by emerging technologies — AI, automation, and API-first ecosystems — and how they’re rewriting the rules for legacy financial infrastructure. I’m drawn to high-impact challenges that reshape how people engage with money, and I thrive on building high-performing teams that ship meaningful outcomes.

Experience

1. Group Product Manager

   Rocket

   Apr 2024 — Present · Charlotte, NC, US

   Responsible for creation and execution of Rocket’s servicing retention strategy for our population of 2.8 mil serviced clients. Use data and client insights to create multi-year native mobile & web engagement strategies that execute on Rocket’s mission to Help Everyone Home. Define KPIs and measurement methods, create data feedback loops to monitor and improve strategy- Regularly lead C-suite reporting and presentation on strategy & outcomes to maintain alignment.Directly manage 5-person team of product managers responsible for building the JDP award winning digital servicing experience- Creation of AI-powered client engagement model, intaking client information and output client engagement strategies and lead prioritization- Collaborate with Capital Markets to align pricing strategy with retention book management goals; contributed to pricing models balancing client experience with secondary market performance- Maintain a multi-year roadmap of servicing and origination features, continually refine and groom to ensure maximum impact.Results & Accomplishments- Built Rocket Analytics GPT – AI tool enabling deep analysis of Rocket lead and funnel data- Formed and led cross functional Purchase Retention strategy team, resulting in 12% increase (30% ’20 -> 42% ’25)- Product lead of $1.3b Truebill acquisition, crafted strategic vision for integration of Truebill personal financial management capabilities in the RKT ecosystem- 0-to-1 implementation of MyRocket.com integration of Rocket Mortgage + Rocket Money + Rocket Homes technology into central client dashboard. Improved purchase lead-to-close conversion by 3.67%- Built Rocket Mortgage Servicing Offers experience, providing personalized offers to Rocket clients resulting in $250mm closed loan volume.

Education

• Appalachian State University

  Bachelor's degree, Accounting and Finance

  2006 — 2010

• General Assembly

  User Experience Design

  2015 — 2016

• Appalachian State University

  BSBA Finance & Banking / BSBA Risk Management & Insurance, Business Analytics, Risk Management, Finance, Economics

  2006 — 2010

Skills

• Financial Modeling
• Customer Service
• Insurance
• Microsoft Office
• Forecasting
• Public Speaking
• Analysis
• Visio
• Time Management
• Data Analysis
• Project Management
• Banking
• Risk Management
• Microsoft Excel
• Powerpoint
• Outlook
• Finance
• Risk Assessment
• Accounting
• Research
• Leadership
• Financial Analysis
• Management