Mike A.
Solution Design Analyst @Carousel Logistics
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WORK HISTORY
Solution Design Analyst @Carousel Logistics
Solution design analyst working within the DANX Carousel European Solutions Team focusing on solving the operational challenges faced by leading market players within the high performance industries arena.• Working with peers and the wider DANX Carousel organisation to engage with existing and new partners on bespoke solutions that address their deeper strategic needs with ongoing commitment and meaningful value add services and support.• Progressing and enhancing client relationships with a structured and logical path that addresses needs and promotes their goals in their target markets where DANX Carousel can be a key partner in their success.
EDUCATION
The British School of Brussels
GCE A-Levels.
IDRAC Business school
Marketing & Management., Marketing/Marketing Management, General
University of Portsmouth
Bachelor of Arts - BA, European Studies with Modern Languages.
ABOUT MIKE A.
Highly motivated and customer focused senior business development professional and key account manager with 22 years of logistics and supply chain industry experience in multiple verticals. I have extensive key account management experience and knowledge of both domestic and international parcel delivery services relating to B2B, B2C, FMCG and other markets. Skilled in third-party logistics (3PL), UK final mile services for international clientele, key performance reporting and customer service, I am enthusiastic and results driven. Dedicated customer advocate and trusted partner to client stakeholders including C-level contacts. I have a track record of developing and maintaining strong customer relationships both in the UK and across international and cultural borders. I have an international (multi-lingual) background and proven results in delivering on commercial and business goals. I am a determined team player and proficient user of Windows based applications including Microsoft 365 and various Customer Relationship Management (CRM) platforms such as Salesforce and Zoho. Areas of Expertise: Key Account Management Strategic Communication Negotiation & Problem Solving Business Relationship Building Strategic Partnership Leadership & Professionalism Customer Advocacy Solutions Selling Networking Workload Prioritisation Time Management Reporting & Analysis Growth Target Management Business & Financial Acumen CRM & Microsoft Office
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