Michael A.
Global Customer Experience Specialist @Xero
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WORK HISTORY
Global Customer Experience Specialist @Xero
Milton Keynes, GB
EDUCATION
Lagos State University Scholarship Award
Annual academic scholarship award for the 2007/2008 session., Microbiology, General
Ulster University
Master's degree, International Business with Data Analytics
Ajayi Crowther University
Master of Business Administration, Human Resources Management
Lagos State University
Bachelor of Science - BS, Microbiology
ABOUT MICHAEL A.
I am a seasoned professional with a rich background in customer experience, data analytics, and team leadership. My career journey spans over a decade across banking, retail, and financial services industries. With advanced degrees in International Business with Data Analytics from Ulster University and an MBA in Human Resource Management from Ajayi Crowther University, I have honed my skills in leveraging data-driven insights to enhance customer satisfaction and optimize business processes. Additionally, I hold multiple certifications including a Lean Six Sigma Yellow Belt to drive operational efficiency.
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