Michael Adamkowski
Senior-level District Service Leader: 20 Years+ in Advanced Imaging Technologies in the Healthcare Industry.
- Role
- Senior District Service Manager at Hologic, Inc.
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Michael Adamkowski
As a Senior-level District Service Manager, I bring a 20+ year career of ensuring…
Experience
Senior District Service Manager
Nov 2018 — Present
Most recently, I was promoted to provide strategic cross-functional leadership for a 17-member team of local Field Engineers with direct accountability for a $16.5M revenue goal and $2.8M expense budget. I am proud of attracting and developing top talent, leading to award-winning customer satisfaction.Successes include driving a significant increase in qualified leads, contributing to an added $14.4M in capital revenue. In addition, I elevated CSAT and NPS by multiple points—improving SLA adherence and margins +10% by reducing credits due to term misses.By improving quality of product and visibility of quality issues, I increased vendor investigations and cost savings. Likewise, I boosted field efficiency, reduced invoicing errors, and heightened customer satisfaction by correcting data inaccuracies.
Education
DeVry Institute of Technology
Bachelor of Science in Electronics Engineering Technology
1989 — 1992
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