Michael A.
IT Systems Administrator | Technology Project Coordinator | Information Security Graduate Student
- Role
- Information Technology Project Coordinator at Associated Students Inc. At California State Polytechnic University, Pomona
- Location
- Pomona, CA, US
- LinkedIn followers
- 500 followers
About Michael A.
I\'ve been a part of IT since 2012, providing excellent Technical Support and Consulting services to clients in Fashion, retail, surveillance and legal industries. I am a skilled IT professional currently pursuing a Masters in Information Security. Demonstrated success in maintaining and administering company-wide networks, implementing security measures, and optimizing network efficiency. I excel at analyzing and resolving complex issues, collaborating with cross-functional teams, and providing exceptional customer service.
Experience
Information Technology Project Coordinator
Associated Students Inc. At California State Polytechnic University, Pomona
Jun 2025 — Present · Pomona, CA, US
In this role, I lead and coordinate the organization’s hardware support operations and related projects, ensuring seamless asset management, operational efficiency, and technical support across ASI departments.Key Responsibilities- Supervise, train, and schedule a team of 3 student IT Assistant Technicians; provide ongoing mentorship and performance guidance- Provide hands-on support for troubleshooting computer hardware issues and coordinating third-party vendor repairs as needed- Oversee lifecycle management of all ASI hardware, including auditing, inventory, procurement, deployment, and decommissioning of desktops, laptops, printers, tablets, and mobile devices- Manage ASI’s organizational mobile phone plan, ensuring efficient procurement, tracking, and maintenance- Coordinate hardware support and planning for a wide range of assets including barcode scanners, vinyl/banner printers, digital cameras, lighting equipment, and more- Lead hardware-related project coordination, including stakeholder communication, budgeting, and timeline adherence- Develop and maintain SOPs for hardware management, while supporting compliance efforts and collaboration with university IT- Track and visualize hardware utilization through effective reporting and documentation- Support operational aspects of ASI\'s broader technology initiatives, providing logistical and process management assistance.
Education
Cerritos College
Computer Engineering
2008 — 2012
Santa Monica College
Accounting and Business/Management
2020 — 2021
California State Polytechnic University-Pomona
Bachelor of Arts - BA, Computer and Information Systems Security/Information Assurance
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