Mical-Alexandra Warren
Technical Support Specialist @Verifone
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WORK HISTORY
Technical Support Specialist @Verifone
Tucson, AZ, US
Troubleshoot Gas Stations that are either unable to dispense gas, accept card payments, loyalty is not processing, and/or have network issues on their site, to get their site back to normal operations.Worked with managed network providers, payment networks, gas brand help desks, and sometimes internet providers.Communicating with coworkers to ensure the correct steps have been taken to prevent chronic issues at a site and to ensure nothing needs to be replaced or rebuilt.
EDUCATION
Pima Community College
Associate of Science - AS, Cyber/Electronic Operations and Warfare
Pima Community College
Associate of Science - AS, Network and System Administration/Administrator
ABOUT MICAL-ALEXANDRA WARREN
IT Support Technician Certified | IT Support Specialist Certified | Cybersecurity Student | Guardian Center Analyst | Quality Assurance Representative | Social Media Content Moderator | Amazon Warehouse Associate
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