Micah Gillen

Clinical Program Director - Adult Case Management @Lenawee Community Mental Health Authority

Adrian, MI, US

Lead and manage three multidisciplinary teams, providing clinical and administrative supervision for 20 staff serving adults with serious and persistent mental illness.Conduct utilization reviews to ensure quality and cost-effective care, aligning services with evidence-based practices and regulatory standards. Guided the program from an overspent general fund budget to ending the fiscal year under budget through strategic resource allocation, expense tracking, and operational efficiency.Review and sign off on clinical documentation, ensuring compliance with agency, state, and Medicaid guidelines.Collaborating with the agency on the development and launch of an Assertive Community Treatment (ACT) team to expand intensive, community-based services.Leading the design and implementation of an agency-wide Motivational Interviewing (MI) training initiative to enhance staff competencies and improve client engagement outcomes.Strengthened staff engagement and reduced turnover through consistent mentorship, responsive leadership, and a culture of professional growth—contributing to improved morale and team stability.Collaborate with executive leadership to refine program strategy, optimize service delivery, and strengthen inter-agency partnerships.

University of Michigan

Bachelor of Arts (B.A.), Psychology

Evangel University

Master of Science - MS, Clinical Mental Health Counseling